The new second edition of the APO Knowledge Management Facilitators’ Guide (KMFG) reflects the updated APO KM Framework, ISO 30301 Knowledge Management Standard, and Industry 4.0 smart technology adoption. The five revised modules show how to navigate the transition to a digital society, manage change and knowledge, and remain agile, sustainable, and productive. The updated 42-item KM Assessment Tool in the KMFG Appendix is invaluable for KM consultants serving public- and private-sector clients in different socioeconomic settings.
